Frequently asked questions

How do I know if my child needs therapy?

There is a variety of reasons that children come to Jumping Mouse for therapy. Significant life events—the death of a family member or friend; divorce or a move; abuse; trauma; a parent leaving on military deployment; or a major illness in the family—can cause stress that might lead to problems with behavior, mood, sleep, appetite, and academic or social functioning. Sometimes it is unclear what has caused a child to suddenly seem withdrawn, worried, stressed or tearful. But if you feel your child might have an emotional or behavioral problem or needs help coping with a difficult life event, trust your instincts.

My child and/or family is in crisis. How can I get immediate help?

Please call the Jefferson County Crisis Line at (360) 385-0321. After hours, press 1. Crisis workers are available 24 hours a day, seven days a week.

How do I get my child in to Jumping Mouse?

Please check our request services page to see if we are currently accepting new requests. To find out whether Jumping Mouse is a good fit for your child, fill out our Initial Contact Form or call our office at (360) 379-5109. We will get back to you within 48 business hours.

How quickly can I get my child into Jumping Mouse?

It depends on available therapy slots.

How does the therapy process work?

Read more about our therapy model.

What can I expect at my first meeting with the therapist?

Read more about what to expect from therapy.

How much will therapy cost?

We turn no one away for inability to pay. Please see our rate information.

Do you accept medical insurance?

Yes, we take a variety of medical insurance cards. View additional rate information.

What are the qualifications of your therapists/staff?

Our therapists are experts in creative therapy and have advanced training in the fields of sexual assault and abuse, attachment disorders, adoption and foster care therapy, and parent education. Learn more about our clinical staff.

How do I become a volunteer at Jumping Mouse?

Most of our volunteers at Jumping Mouse are in our training program. We occasionally have other volunteer opportunities in office administration, event planning and house/yard maintenance. Because of the necessity of confidentiality, we do not have any volunteer opportunities outside of our training program in working directly with children. Please email us or call (360) 379-5109 if you are interested in becoming a volunteer.